1 What are the shipping costs?
The total shipping costs cover our company
2 What is the time of packing and shipping??
We send parcels in the same or next business day after receipt of money in our account.
All parcels we send Royal Mail first class stamps.
3 Do you accept returns?
We accept returns within 10 days from dispatch of our package.
4 What address should be returned package and when I get a refund ?
All returns please send to the address of
1 Heritage Way apt 3
LE5 1QF
Leicester,
after prior notice to the e-mail. Refund the money lasts up to 14 business days from the parcel to reach us.
5 What if I want to exchange the goods for another product or size??
There is a possibility to exchange for any other product or any other size which one is in our offer after the prior payment of the price difference + 2 pounds for shipping costs
6 What if the size of which I would like replace is not available?
We offer you the opportunity to wait for required size until it returns to our offer (up to 21 buisness days)
7 What Payment do you accept??
We accept payment by Paypal and Bank Transfer
8 What are the details for payment ?
Paypal:
shop@epersi.co.uk
Data to transfer money
Sort code 20-20-42
account number 30123196
In the title, please enter the auction number
9 How do I contact with you ?
If you have any questions please to contact us by e-mail shop@epersi.co.uk
In case of problems with shipping or erroneously packaged parcel please contact us at Damian@epersi.co.uk